TERMS & CONDITIONS
ROCKCUFF TERMS AND CONDITIONS
Last Updated: February 16, 2025
PLEASE READ THESE TERMS AND CONDITIONS ("TERMS") CAREFULLY BEFORE USING ANY ROCKCUFF PRODUCTS OR SERVICES. BY PURCHASING, ACCESSING, OR USING ANY ROCKCUFF PRODUCTS OR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and RockCuff, including its affiliates and subsidiaries ("RockCuff," "we," "us," or "our"), governing your purchase, access to, and use of RockCuff's blood flow restriction training equipment, accessories, and related services.
IMPORTANT NOTICES:
1. Medical Consultation Required: RockCuff products involve blood flow restriction training techniques that require proper medical consultation before use. By accepting these Terms, you acknowledge the requirement to consult with a qualified healthcare provider before beginning use.
2. Assumption of Risk: Use of RockCuff products involves inherent risks. By accepting these Terms, you acknowledge these risks and agree to use the products as directed.
3. Binding Arbitration: Any disputes arising from these Terms will be resolved through binding arbitration, except where prohibited by law. You waive your right to participate in class actions.
4. Warranty Coverage: Your purchase includes a 6-month limited warranty with extended support available for up to 24 months, subject to the conditions detailed in Section 1 below.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT PURCHASE OR USE ROCKCUFF PRODUCTS OR SERVICES.
1. WARRANTY AND SUPPORT
1.1 Limited Warranty Coverage RockCuff provides a 6-month limited warranty ("Warranty Period") from the date of original purchase, covering defects in materials and workmanship under normal use. Extended support for repairs is available for up to 24 months from the purchase date, subject to the conditions herein.
1.2 Warranty Claims To obtain warranty service, you must: (a) Notify RockCuff of defects within 30 days of discovery (b) Provide proof of purchase (c) Follow RockCuff's warranty claim procedures as directed
1.3 Warranty Exclusions This warranty does not cover damage resulting from: (a) Accidents, misuse, or unauthorized modifications (b) Failure to follow product instructions (c) Normal wear and tear (d) Environmental conditions or acts of nature (e) Unauthorized repair attempts
2. SAFETY AND USE REQUIREMENTS
2.1 Mandatory Safety Protocols Users SHALL: (a) Complete all required training materials (b) Obtain medical clearance before commencing use (c) Follow all safety instructions and guidelines (d) Maintain proper hygiene and equipment care
2.2 Medical Contraindications Use is STRICTLY PROHIBITED for individuals with: (a) Deep Vein Thrombosis (DVT) (b) Recent surgical procedures (c) Uncontrolled hypertension (d) Acute cardiac conditions (e) Other contraindicated conditions as specified in product documentation
2.3 Emergency Protocols IMMEDIATE DISCONTINUATION is required upon experiencing: (a) Chest pain or discomfort (b) Shortness of breath (c) Excessive sweating (d) Numbness or tingling beyond normal parameters (e) Any unusual or severe discomfort
3. INTELLECTUAL PROPERTY AND USE RESTRICTIONS
3.1 Proprietary Rights All RockCuff products are protected by: (a) Patents (issued and pending) (b) Trademarks (c) Trade secrets (d) Proprietary information rights
3.2 Prohibited Activities Users are STRICTLY PROHIBITED from: (a) Reverse engineering products (b) Copying or reproducing product designs (c) Sharing or lending products without authorization (d) Making unauthorized modifications (e) Using products for unauthorized commercial purposes
4. LIABILITY AND INDEMNIFICATION
4.1 Assumption of Risk By using RockCuff products, you explicitly: (a) Assume all risks associated with use (b) Accept responsibility for proper use (c) Acknowledge potential risks of blood flow restriction training
4.2 Limitation of Liability RockCuff's liability shall be limited to: (a) The purchase price of the product (b) Repair or replacement under warranty terms (c) Direct damages proven to result from manufacturing defects
4.3 Indemnification Users agree to indemnify and hold harmless RockCuff from: (a) Claims arising from improper use (b) Violations of these Terms (c) Third-party claims related to product use
5. COMMERCIAL TERMS
5.1 Purchase and Return Policy (a) All sales are final except as covered by warranty (b) 30-day money-back guarantee for unused products (c) Shipping costs are non-refundable (d) Returns must include original packaging and documentation
5.2 Commercial Use Restrictions (a) No resale without written authorization (b) No commercial use of RockCuff branding (c) No unauthorized distribution or training programs
6. MODIFICATION OF TERMS
6.1 Updates and Changes RockCuff reserves the right to: (a) Modify these Terms at any time (b) Update product specifications (c) Adjust warranty terms for future purchases
6.2 Notice of Changes (a) Changes will be posted on www.rockcuff.com (b) Continued use constitutes acceptance of modified terms (c) Material changes will be communicated via email
7. PRIVACY POLICY
7.1 Information Collection RockCuff collects and processes: (a) Personal identification information (b) Purchase history (c) Product usage data (d) Health-related information provided by users (e) Technical data from website and product usage
7.2 Data Usage and Protection We commit to: (a) Using industry-standard security measures (b) Processing data only for specified purposes (c) Maintaining confidentiality of health-related information (d) Storing data in compliance with applicable regulations (e) Never selling personal information to third parties
7.3 User Rights Users maintain the right to: (a) Access their personal data (b) Request data correction or deletion (c) Opt-out of marketing communications (d) Request data portability (e) File privacy-related complaints
7.4 Data Retention (a) Personal data retained only as long as necessary (b) Purchase records maintained for legal requirements (c) Account information deleted upon request, subject to legal obligations
7.5 Third-Party Sharing We may share data with: (a) Payment processors for transactions (b) Shipping partners for delivery (c) Legal authorities when required by law (d) Service providers under strict confidentiality agreements
8. DISPUTE RESOLUTION
8.1 Mandatory Arbitration (a) All disputes arising from these Terms shall be resolved through binding arbitration (b) Arbitration shall be conducted by the American Arbitration Association (c) Proceedings shall be held in Sandy, Utah (d) Arbitration costs shall be shared equally unless otherwise determined by arbitrator (e) Decision of arbitrator shall be final and binding
8.2 Class Action Waiver Users expressly agree to: (a) Resolve disputes on an individual basis (b) Waive any right to participate in class actions (c) Waive any right to class-wide arbitration (d) Pursue claims only in individual capacity
8.3 Exceptions The following may be pursued in court: (a) Small claims court cases (b) Intellectual property violations (c) Emergency injunctive relief (d) Matters specifically excluded by law
9. FORCE MAJEURE
9.1 Events Beyond Control RockCuff shall not be liable for failures or delays caused by: (a) Natural disasters or extreme weather events (b) Pandemics, epidemics, or public health emergencies (c) War, terrorism, or civil unrest (d) Government actions or regulations (e) Supply chain disruptions or material shortages (f) Labor disputes or workforce shortages
9.2 Obligations During Force Majeure During such events, RockCuff will: (a) Provide prompt notice to affected users (b) Take reasonable steps to minimize impact (c) Resume normal operations as soon as practicable (d) Maintain communication regarding status updates
9.3 Extended Disruption If force majeure extends beyond 90 days: (a) Either party may terminate pending orders (b) Refunds will be issued for unfulfilled orders (c) Warranty periods may be extended accordingly (d) Support services may be modified as needed
10. SEVERABILITY
10.1 Independent Provisions (a) Each provision of these Terms stands independently (b) If any provision is found invalid or unenforceable:
- Remaining provisions remain in full effect
- Invalid provision shall be modified to reflect original intent
- Modified provision shall be enforced to maximum extent permitted
10.2 Essential Terms (a) Safety requirements remain binding regardless of other terms (b) Warranty limitations remain effective to extent permitted by law (c) Arbitration provisions severable from other dispute terms (d) Privacy protections remain effective independent of other terms
10.3 Reformation If any provision requires modification: (a) Court may reform provision to be enforceable (b) Reformed terms shall reflect original intent (c) Remaining terms continue without modification (d) Users bound by reformed terms
10.4 Complete Agreement These Terms constitute: (a) Complete agreement between parties (b) Supersede all prior agreements (c) May only be modified in writing (d) Require explicit acceptance of changes
11. ACCEPTANCE AND EXECUTION
11.1 Acknowledgment By using RockCuff products or services, you acknowledge that: (a) You have read and understood these Terms (b) You have the authority to enter into this agreement (c) You accept all conditions and obligations herein (d) You agree to be bound by all provisions stated above
11.2 Entire Agreement These Terms constitute: (a) The complete and exclusive agreement between parties (b) Supersede any prior agreements or understandings (c) May only be modified in writing by RockCuff (d) Incorporate all necessary privacy and usage policies
11.3 Contact Information For questions regarding these Terms: RockCuff, Inc.
Email: info@rockcuff.com
Website: www.rockcuff.com